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How to respond to a letter from your landlord

Letters from a landlord or letting agent can be about rent, repairs, inspections or ending a tenancy. Replying in writing gives you a record of what was said.

Before you reply

1. Read the letter carefully and note any dates or deadlines.
2. Find your tenancy agreement and earlier messages.
3. Decide what you want: to agree, to negotiate, to ask for more time or to ask for repairs.

Writing your reply

Be clear and polite. Refer to the date of their letter and any reference number. If you cannot afford a rent increase, say so and propose an alternative, such as a smaller increase or a later start date. Keep a copy of your reply.

If the letter is a formal notice

Notices about ending a tenancy or court proceedings can have strict rules and time limits that differ between countries. Contact a housing advice service or a qualified adviser promptly.

HandleTheLetter provides document assistance, not legal advice. Always check important documents carefully.