How to write a refund request
A refund request works best when it is short and complete: what you bought, what went wrong, and what you want back.
What to include
- Order or booking number and date
- What you paid and how
- What went wrong (late, faulty, cancelled, not delivered)
- What you have already tried
- The refund you are asking for and a reasonable reply date
Keep evidence
Keep receipts, confirmation emails, photos and screenshots. In HandleTheLetter you can keep everything together in a case, with your letters and their replies.
Create a document
Your first complete document is free — scan, understand, reply, sign and download.
Create a documentHandleTheLetter provides document assistance, not legal advice. Always check important documents carefully.